Booking Service Policy

1. Introduction Welcome to Aroon Fintech’s online consultancy and advisory booking service. This policy outlines the terms and conditions for booking financial consultancy and advisory services through our official website, www.aroonfintech.in. By using our platform to book services, you agree to adhere to the terms stated herein.

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2. Scope of Services

Aroon Fintech offers a variety of consultancy and advisory services, including but not limited to:

• Financial advisory for loans, debt syndication, and project finance

• Real estate advisory

• Corporate finance and restructuring

• Risk and credit analysis

• Investment advisory

• Business strategy and operational consulting

Our services are provided by a team of highly qualified professionals, including but not limited to former senior bankers, CFAs, CMAs, and financial experts.

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3. Booking Procedure

To book consultancy and advisory services online, follow these steps:

1. Visit www.aroonfintech.in and navigate to the "Consultancy & Advisory" section.

2. Select the desired service category.

3. Provide the required personal and business information.

4. Get a quote for the service amount, which will be shown upfront.

5. Confirm the booking by making the full payment.

6. Receive confirmation via email with details of the appointment.

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4. Fee Structure

• The fees for each service will be displayed at the time of booking.

• All fees are subject to applicable taxes.

• Payment must be made upfront to confirm the booking.

• Special discounts may apply for member-exclusive services and bulk bookings.

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5. Payment Terms

• Payments can be made securely through credit/debit cards, net banking, UPI, or other available payment gateways.

• Aroon Fintech does not store any payment information.

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6. Rescheduling and Cancellation Policy

Rescheduling:

• You may reschedule your booking up to 24 hours before the scheduled appointment.

• Rescheduling is subject to availability of slots.

Cancellation:

• Cancellations are not allowed within 48 hours before the scheduled appointment.

• Cancellations made more than 48 hours before the appointment may be subject to a 30% cancellation fee.

• No refunds will be provided for cancellations made within 48 hours.

Process for Cancellation:

• To cancel a booking, visit the "Manage Booking" section on our website and follow the instructions.

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7. No-Show and Meeting Disruptions Policy

Client Responsibilities:

• Ensure you have a proper setup before the meeting.

• Maintain a stable internet connection during the session.

• If you fail to attend a scheduled appointment without prior notice, the booking fee will be forfeited.

Advisor-End Disruptions:

• If any mishap or internet disruption occurs from the advisor's end after 20 minutes of the meeting start time, no refund will be provided.

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8. Confidentiality

Aroon Fintech values your privacy and ensures that all information shared during consultancy sessions remains confidential. For more information, please refer to our Privacy Policy available on the website.

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9. Limitation of Liability

Aroon Fintech provides advisory services based on information provided by the client and market conditions at the time. While we strive to provide accurate and reliable advice, Aroon Fintech shall not be held liable for any decisions or outcomes resulting from the use of our services.

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10. Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information during the booking process.

• Ensuring timely attendance for scheduled sessions.

• Following up on advice and recommendations provided during consultancy sessions.

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11. Record of Consultations

Aroon Fintech may maintain records of consultations for internal purposes and to provide better future services. Clients may request a summary of the consultation upon request.

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12. Feedback and Dispute Resolution

We value your feedback to improve our services. Any disputes or issues can be addressed by contacting our customer support team at support@aroonfintech.com

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13. Amendments to the Policy

Aroon Fintech reserves the right to modify this policy at any time. Clients will be notified of significant changes via email or through our website.

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14. Contact Information

For queries related to bookings or this policy, please contact:

• Email: support@aroonfintech.com

Thank you for choosing Aroon Fintech for your consultancy and advisory needs.